COVID-19 Customer Update

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25/03/2020

In line with the Government and HSE guidelines and advice the decision has been made to temporally close our sales showroom this evening to the public.

Our Service and Parts departments will be available strictly appointment only.

Effective from 6pm today, Wednesday 25th March 2020, we will be making the following changes in order to protect our staff and customers.

Showroom and Sales:

• Access to our showroom will be by appointment-only in order to correctly manage social distancing guidelines and to reduce any unnecessary risks to our customers or to our staff.
• Please make an appointment via Phone, Facebook, Email, or Text Message.
• If you would prefer we can send you detailed video on the vehicle of your choice.
• If you would like a test drive, we will provide disposable gloves as well as disposable seat covers and steering wheel covers.
• You can reach our sales staff on the following numbers
  • Brian - 087-191 7701
  • Jacek - 086-215 4104
  • Linda - 087-120 6605
    • Email us - [email protected]

Service Departments

• In order to focus our resources on critical needs, we will be curtailing our capacity for non-essential service work for the moment. However, we are still here for our customers if you have vehicle concerns.
• For everybody’s safety we will operate on a strictly appointment-only basis.
• Please adhere to our social distancing guidelines of 2 metres at all times.
• We encourage all staff and customers to maintain a high level of hygiene and to wash hands thoroughly and use the hand sanitisers which have been made available in all locations within our premises.
• Our technicians wear disposable gloves and use disposable seat covers and steering wheel covers while completing service and repairs on all vehicles.
• All payments will be accepted by credit or debit card only.
• Contact us on:
  • Service - 046-90 23456
  • John Cooke - 087-185 6604 (Emergencies only)
    • Email Us - [email protected]

Parts Departments

• Urgent requirements for parts will be looked after. We ask that you please place your order by telephone/email and pay upon arrival with credit/debit card.
• Contact us on: 
  • Parts - 046-90 23456
    • Email Us - [email protected]

We wish you and your family all the best.

Stay safe!

All from Navan Ford

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